Privacy Policy

1. Introduction

JDI Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jdiconsulting.co (the "Site") or use our services.

By using our Site or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Site or services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Submit a contact form or request a consultation
• Communicate with us via email or other channels
• Subscribe to our newsletter or updates
• Engage with our services

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits
• Clickstream data

We collect this information using cookies, web beacons, and similar tracking technologies. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process and manage consultations and service requests
• Send you information about our services (with your consent)
• Improve our website and services
• Analyze website usage and trends
• Prevent fraud and ensure security
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Consent: When you voluntarily provide information or consent to receive communications
• Contractual necessity: To fulfill our contractual obligations when you engage our services
• Legitimate interests: To improve our services, analyze website usage, and ensure security
• Legal obligations: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email services, analytics providers)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our clients or others

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: Retained for up to 3 years or until you request deletion
• Analytics data: Retained in aggregated, anonymized form
• Service-related data: Retained as necessary to fulfill contractual obligations and legal requirements

7. Your Rights (GDPR and CCPA)

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Opt-Out: (CCPA) Opt-out of the sale of personal information (we do not sell personal information)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days (or as required by applicable law).

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behavior. Types of cookies we use include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal data from the EEA to countries outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or we rely on adequacy decisions by the European Commission.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Measures we employ include encryption, secure servers, access controls, and regular security assessments.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

If you are located in the EEA and have concerns about our data practices, you also have the right to lodge a complaint with your local data protection authority.